California Privacy Notice for SocialPlanet.com

Effective Date: April 1, 2025

This California Privacy Notice ("Notice") supplements the information contained in our Privacy Policy and applies solely to California residents ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act (CPRA) and other California privacy laws.

1. Information We Collect and Disclose

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In the last 12 months, we have collected and disclosed the following categories of personal information:

Category	Examples	Collected	Sources	Business/Commercial Purpose	Categories of Third Parties With Whom We Share
A. Identifiers	Name, email address, postal address, IP address, account name	YES	Directly from you, Automatically from your devices	Providing our services, Processing transactions, Marketing	Service providers, AI/LLM providers, Analytics providers
B. Personal information categories listed in the California Customer Records statute	Name, address, telephone number, credit card number	YES	Directly from you	Processing payments, Account management	Payment processors, Cloud storage providers
C. Commercial information	Records of products or services purchased, obtained, or considered	YES	Directly from you, From your activity	Providing our services, Improving our services	Service providers, Analytics providers
D. Internet or other electronic network activity	Browsing history, information regarding interaction with our website	YES	Automatically from your devices	Analytics, Service improvement	Analytics providers, Service providers
E. Geolocation data	Physical location or movements	YES	Automatically from your devices	Security, Analytics	Service providers
F. User Content	Data uploaded to create chatbots	YES	Directly from you	Providing chatbot services	AI/LLM providers, Cloud storage providers

2. Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

To provide, support, personalize, and develop our Service.
To create, maintain, customize, and secure your account with us.
To process your transactions, purchases, and payments.
To provide you with support and to respond to your inquiries.
To personalize your website experience and to deliver content and product offerings relevant to your interests.
To help maintain the safety, security, and integrity of our Service.
For testing, research, analysis, and product development.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
To train and improve our AI models.
As described to you when collecting your personal information or as otherwise set forth in the CCPA/CPRA.

3. Sale or Sharing of Personal Information

We do not sell personal information as the term "sell" is traditionally understood. However, under the CCPA/CPRA, sharing information with certain third parties (like our AI/LLM providers) for analytics and advertising purposes may be considered a "sale" or "sharing" of personal information. In the past 12 months, we may have "shared" or "sold" the following categories of personal information:

Identifiers (such as device identifiers, IP addresses)
Internet or other electronic network activity information

You have the right to opt-out of this sharing/selling of your personal information. To exercise this right, please click on "Do Not Sell or Share My Personal Information" link on our homepage or contact us using the information provided below.

4. Your Rights and Choices

The CCPA/CPRA provides California residents with specific rights regarding their personal information. This section describes your CCPA/CPRA rights and explains how to exercise those rights.

4.1 Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

4.2 Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

4.3 Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

4.4 Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer.

4.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

4.6 Right to Opt-Out of Sale or Sharing

You have the right to opt-out of the sale or sharing of your personal information.

5. Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by:

Emailing us at: info@broadworld.com
Visiting: Our "Contact Us" form within the application after you have logged in.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

6. Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This California Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice's effective date.

9. Contact Information

If you have any questions or comments about this notice, the ways in which BroadWorld, LLC collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:

Email: info@broadworld.com

Mailing Address: BroadWorld, LLC, P.O. Box 1309, Mill Valley, CA 94941