Effective Date: April 1, 2025
Welcome to SocialPlanet.com ("Service"), a product of BroadWorld, LLC ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chatbot creation service and related technologies. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Service immediately.
We may collect personal information that you voluntarily provide when using our Service, including but not limited to:
Our Service allows you to upload data to create and customize chatbots. This data may contain personal information about you or others. You represent and warrant that you have all necessary rights, consents, and permissions to upload such data.
When you access or use our Service, we may automatically collect certain information, including:
We may use the information we collect for various purposes, including to:
To deliver our chatbot services, we utilize third-party large language models ("LLMs") and AI providers, including but not limited to Anthropic, OpenAI, Google, and similar providers. Your data may be transmitted to these providers for processing and generation of AI outputs.
We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:
If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
When you deploy chatbots on your websites using our Service, end users who interact with your chatbots are subject to both your privacy policies and ours. You are responsible for ensuring that you have appropriate privacy notices and consent mechanisms in place for your end users.
You retain ownership of the content you upload to our Service. However, you grant us a license to use, process, and analyze this data to provide and improve our Service, as outlined in our Terms and Conditions.
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to such transfers where legally permitted.
For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). You have certain rights regarding your personal data as outlined in our Terms and Conditions, including the right to access, correct, delete, restrict processing, and data portability.
Our Service is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date." Your continued use of the Service after such changes indicates your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@broadworld.com
Mailing Address: BroadWorld, LLC, P.O. Box 1309, Mill Valley, CA 94941